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Information on build a case program
Processing a completed Build a Case can take up to 2 weeks for your case to ship once it has been filled. This allows time for the wine to reach our warehouse and for our fulfillment team to pack your case for you. You can track the status of your co
After selecting the wine you'd like to add to your Build a Case, simply follow the standard checkout process and select the "Build a Case" shipping method before completing your order. Order information is always available in the Orders section of yo
We do our best to help you complete a case within the allotted 60-day window, but if the oldest order in your case is greater than 60 days, it will automatically be triggered to ship with all available orders. The Build a Case portal allows you to vi
If you aren’t loving the Build a Case program as much as we do, we’ll be happy to help you cancel and find a shipping option that better suits your needs. Please reach out to our Customer Service team directly at [email protected] if you wish to di
After selecting the wine you'd like to add to your Build a Case, simply follow the standard checkout process and select the "Build a Case" shipping method before completing your order.