A Case at Your Own Pace

Information on build a case program

My Case at Your Own Pace is full, when will it ship?

Processing a completed Case at Your Own Pace can take up to 2 weeks for your case to ship once it has been filled. This allows time for the wine to reach our warehouse and for our fulfillment team to pack your case for you. You can track the status o

How do I view the wines in my Case at Your Own Pace?

After selecting the wine you'd like to add to your Case at Your Own Pace, simply follow the standard checkout process and select the "A Case at Your Own Pace" shipping method before completing your order. Order information is always available in the

Why did my Case at Your Own Pace ship with less than 12 wines?

We do our best to help you complete a case within the allotted 60-day window, but if the oldest order in your case is greater than 60 days, it will automatically be triggered to ship with all available orders. The A Case at Your Own Pace portal allow

How do I cancel my Case at Your Own Pace?

If you aren’t loving the A Case at Your Own Pace program as much as we do, we’ll be happy to help you cancel and find a shipping option that better suits your needs. Please reach out to our Customer Service team directly at [email protected] if you

How do I add wines to my Case at Your Own Pace?

After selecting the wine you'd like to add to your A Case at Your Own Pace, simply follow the standard checkout process and select the "A Case at Your Own Pace" shipping method before completing your order.