SommSelect

We are so sorry you received the incorrect wine! Please reach out to our customer service team by submitting a service request via email to info@sommselect.com. &#xA0;For Subject, select &quot;Order Issues&quot; and in the contents of the email please list the order # and incorrect or missing items to best describe your situation.&#xA0;If you are able to include a photo of the packing slip which will be located on the inside flap of the shipment and/or photos of the incorrect bottle(s) that you received, that would be greatly appreciated!The customer service team will contact you once the request has been submitted.&#xA0;

We are so sorry you received the incorrect wine! Please reach out to our customer service team by submitting a service request via email to info@sommselect.com. For Subject, select "Order Issues" and in the contents of the email please list the order

My order just arrived, but the wine is not what I ordered. What do I do?

My Orders

Extreme Weather Hold Update

Do you offer expedited shipping?

Where we ship

3 helpful ways to avoid wine returns

What do I do if my package was delivered damaged?

Helpful Tips for Delivery

Address Change Requests

Help Track a Package

Can you Hold shipping on my order(s)?

Why do you require a signature of someone over 21+ for delivery?

When should I expect my order(s) to ship?

Shipping

My Build A Case is full, when will it ship?

How do I view the wines in my Build a Case?

Why did my Build a Case ship with less than 12 wines?

How do I cancel my Build a Case subscription?

How do I add wines to my Build a Case?

Build A Case

My order is in a "Unfulfilled" status, when will it ship?

Where can I find my Order History?

Will price information be included in my gift shipment?

Why am I being charged sales tax?

How can I cancel an order?

Blind 6 Service Tempurature Guide

Do you offer a reds-only Explore 4?

Can I access the tasting notes that are in my shipment online?

Are the wines drinkable on arrival or will they benefit from a period of aging?

Is there typically a combination of white and red?

Other than wine what else is included in the monthly wine club shipments?

Are your wine clubs customizable?

Is there a time commitment for the monthly memberships?

Can I skip a shipment?

How do I update my billing information

Membership Cancellations & Updates

Wine Clubs Billing & Shipping

Wine Club Subscriptions

Can I order a one time shipment?

Is there a gift subscription option?

Gift Memberships

My Account

Unsubscribing to Email

Email

Gift Cards

Bottle Shock

Decanting and Serving Recommendations

How can I submit a wine to be considered for the SommSelect site?

My order just arrived, but the wine is not what I ordered. What do I do?Updated 2 months ago