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Information on customer orders
The "Unfulfilled" status means your order is being processed to ship, our team is packing and labeling your shipment and preparing it to be picked up by one of our shipping partners. Please allow 7-14 days for your order to be processed. Daily Discov
Order information and history can be accessed by logging into your SommSelect Account. Click on the "Account" icon located in the top right corner of the website page. When you click on this icon it will take you to your account home page. Once logge
No, pricing information is not included in any SommSelect shipment.
As you know, when you buy wine at a 'brick and mortar' retailer typically, you will pay some combination of sales tax (which can vary county by county) and excise tax. When retailers first began selling products online, many took the position "Well,
We are so sorry you received the incorrect wine! Please reach out to our customer service team by submitting a service request via email to [email protected]. For Subject, select "Order Issues" and in the contents of the email please list the order
In the case that an order needs to be canceled, please submit an email request to the customer service team at [email protected]. Type "Cancel Order" in the subject. Please make sure to include your order information and a reason for cancellation i