Shipping

Questions regarding shipping

Extreme Weather Hold Update

Preserving the integrity of your wine during shipping is a responsibility we take very seriously at SommSelect and unfortunately, sometimes it's just too cold or too hot to ship!. Every week, our team will evaluate the 7-10 day forecast from the Nati

Do you offer expedited shipping?

Yes, we do offer 2-day air, expedited shipping for domestic orders in all states that we ship to with the exception of California. Please keep in mind that some products sold are pre-arrivals and will process and ship out once received in our warehou

Where we ship

Below is a list of all the states we can currently ship to. Please note, in some states, we partner with local shippers to get your wine to you. States we are NOT currently shipping to:. * 2nd Day Air is only available in AK & HI, shipping rates for

3 helpful ways to avoid wine returns

To help your wine be delivered successfully the first time around, we have 3 helpful tips to avoid your wines being returned which can, unfortunately, take a long time. We hope this quick guide has helped you avoid the dreaded wine shipment return, b

What do I do if my package was delivered damaged?

Please submit a an email to the customer service team ([email protected]) right away if an order was delivered damaged or you have not received your order because the tracking information has been updated stating the order has been damaged. We will

Helpful Tips for Delivery

In order to ensure your delivery goes smoothly, we recommend signing up with UPS and FedEx for their free account services (they have paid services too that offer additional features and benefits). These services will allow you to more easily track s

Address Change Requests

If you selected the incorrect shipping address at checkout and your order(s) are in the unfulfilled status, please reach out to our customer service team with the correct shipping address and we will make the update to your order(s). If your order ha

Help Track a Package

There are three ways to track your shipments. The first two are in the tracking email that you receive once your package has shipped. When you receive this email you will see a WeShipExpress tracking number and a “View your order” button (circled in

Can you Hold shipping on my order(s)?

We are happy to arrange holds for your order(s) if you will be out of town and cannot receive your wine at the time of delivery. Please reach out to our customer service team at [email protected] to make this request and let us know when you will b

Why do you require a signature of someone over 21+ for delivery?

It is the law. Shipments containing alcohol require an adult (21+) signature by United States law and it is illegal to leave a package containing alcohol without a signature, or in the care of a minor. We highly recommend shipping to an office addres

When should I expect my order(s) to ship?

Preserving the integrity of your wine during shipping is a responsibility we take very seriously at SommSelect and at this time we are currently using our updated Summer Shipping options. Processing and shipping timelines are likely to be longer than